We acknowledge the Gadigal of the Eora Nation, the traditional custodians of the Country on which the Art Gallery of New South Wales stands.

🛈 We’re open again. Read about our COVID-safe plans and how you can visit.

What you need to know before visiting

We look forward to welcoming you to back to the Art Gallery of New South Wales.  The health and wellbeing of our visitors, members, staff and volunteers is our priority. 

For everyone’s health and safety, COVID-19 vaccination (age 16+) and masks (age 12+) are legal requirements for all visitors. 

To enter the Art Gallery or Brett Whiteley Studio, you must:

  • check in using the Service NSW QR code; and

  • show proof that you have received TWO doses of a COVID-19 vaccine OR that you hold a certified medical exemption.  

Ways to prove vaccination or medical exemption

You can show any of these accepted forms of proof: 

  • COVID-19 digital certificate displayed through the Medicare App, Service NSW App or equivalent smartphone wallet;

  • printed version of the COVID-19 digital certificate or immunisation history statement;

  • successful completion of a Service NSW QR check-in that includes vaccination confirmation;

  • an email or other document from the Department of Home Affairs of the Commonwealth that confirms you have completed an Australia Travel Declaration and been vaccinated against COVID-19 while overseas;

  • NSW Health certificate of medical contraindication, signed by a medical practitioner.

Children under 16 are not required to be vaccinated. 

We need to view proof of vaccination to manage our work health and safety risks and comply with Public Health Orders. Your information will be kept private.

Ways to check in 

When you arrive, use your smartphone camera to scan the QR code displayed at the Art Gallery entrance, open the link to the Service NSW check-in, and follow the instructions. Show the confirmation screen to our staff as you enter, along with proof of your vaccination status or medical exemption. 

If you don’t have access to a smartphone, you can use the Service NSW check-in card, or our staff will make a record of your contact details. You'll need to show printed proof of your vaccination status or medical exemption.

  • Entry is free

    Tickets are NOT required for general entry and most displays and exhibitions (subject to any changes from NSW Government health guidelines).

    Tickets are required for a few paid exhibitions.

  • What’s open and what’s closed

    A program of capital works is underway to revitalise the Gallery's historic building. There is currently no public access to the Grand Courts while the galleries are being refurbished. They will reopen in late 2021. Our research library and archive is relocating to a new purpose-built, expanded facility within the building. While works are underway, the collections are not accessible. We apologise for any inconvenience caused during this time. 

    For details of the Gallery's current and upcoming exhibitions, see What's on plus information on events and programs.

  • What else we're asking you to do

    • A face mask is mandatory for visitors aged over 12 when visiting the Art Gallery or Brett Whiteley Studio, even if you are vaccinated, and recommended for younger children as appropriate.  

    • Masks must completely cover your nose and mouth. 

    • Masks are not required while eating or drinking or when seated in the outdoor area of the cafe.  

    • Some visitors may have a medical or other condition which prevents them wearing a mask. These visitors must carry documents to support their exemption as required by Public Health Orders. We ask that you be respectful to others, as reasons for not wearing a mask are not always obvious.  

    • Download the Service NSW app before visiting, for easy QR check-in.

    • Bring a credit or debit card for on-site purchases. Cashless payments are preferred where possible. 

    • Don’t visit if you’re unwell or, if in the last 14 days, you have been instructed by health authorities to isolate or are a close contact of an identified  COVID  case.

    • Before you visit, we recommend you check NSW Health’s list of locations. Do not attend if you have visited a location at an identified time and listed as ‘self-isolate and test immediately’.  

    • Follow all requests and instructions from our staff. 

    • Use the hand sanitiser provided on arrival and before entering a ticketed event in the theatre. 

    • Cloak your umbrella yourself in the stands provided. Cloaking for large bags is available next to the information desk. 

    • Keep at least 1.5 metres distance from others at all times, including while in queues. 

    • We’re using timed tickets for our paid exhibitions, to manage capacity and avoid crowding. Please arrive shortly before your assigned time, allowing time to check in. 

    • Wait in a marked queue or go elsewhere if a particular space has too many people. 

    • Allow less-mobile visitors to use elevators first, or consider using the stairs or escalators. 

    • Cough and sneeze into your elbow or a tissue, and put the tissue in a bin. 

    • Wash your hands with soap for at least 20 seconds in our restrooms. 

    • Please don’t touch the artworks. 

    • Visitors with access requirements can still use ramps and lifts, and borrow our wheelchairs or mobility scooters, which are sanitised after each use. 

  • For ticketed theatre events

    • Arrive 15-30 minutes before the start time so you can be seated safely.

    • Have your ticket ready for presenting at the theatre door or event entrance. Only ticket holders are permitted to enter.

    • A face mask is required in the Domain Theatre and Centenary Auditorium. You can bring your own or buy one at the Gallery Shop.

    • In line with NSW Public Health Orders, our theatre and auditorium are seated at up to 100% capacity and you may be seated near someone who is not in your group.

    • Visitors who don’t comply with these conditions will not be admitted or will be asked to leave to ensure the safety of all.

  • What we're doing for you

    • All onsite staff are fully vaccinated. 

    • Floor markings and signage help visitors to maintain safe distances. 

    • Limits on the number of visitors overall and in each gallery space are based on current NSW Health guidelines. Please adhere to the capacities and follow instructions from staff.

    • We’re cleaning frequently with hospital-grade disinfectants, including disinfecting all hard surfaces in the theatre between events, and high-touch items are sanitised after each use. 

    • We’ve provided hand sanitisers at the Gallery entry and at various places throughout the building. 

    • All Gallery first aid officers are trained in COVID-safe first aid. 

    • We continue to be guided by NSW Government health guidelines and will provide updates to this information. 

    • Everyone is welcome at the Art Gallery, and everyone needs to feel safe while they visit. Any individuals putting at risk our visitors, staff, volunteers or artworks will not be admitted or will be asked to leave. 

    • We’re working to keep you safe, but we can’t guarantee you won’t be exposed to COVID-19. By entering the Art Gallery, you assume the risk of such exposure. 

We look forward to seeing you soon.