We acknowledge the Gadigal of the Eora Nation, the traditional custodians of the Country on which the Art Gallery of New South Wales stands.

Visit FAQs

The Art Gallery of New South Wales is an art museum campus with two buildings and an art garden. The new North Building is next to our original building, now known as the South Building.

Do I need a ticket?

Entry to the Art Gallery is free and does not require a ticket. There are no charges or tickets required to visit most of the displays and exhibitions

A few special exhibitions require tickets, which are sometimes timed entry, where you need to specify a date and time when booking. For current exhibitions, see What’s on.

You can book a free timed-entry ticket online for the exhibition in the Tank – Adrián Villar Rojas: The End of Imagination. You can also book a ticket at the Art Gallery.

Can I take photographs?

In most places in the Art Gallery, you’re welcome to take photos or make videos or films if it’s for personal use only; you don’t use a flash, selfie-stick, tripod or monopod; and there is no sign prohibiting photography. Check with one of the uniformed Gallery officers if in doubt.

You need to make a written request if you intend to photograph or film for publication or commercial purposes. For contact details, see Using images of the collection.

Can I draw?

In most places in the Art Gallery, you’re welcome to draw if you only use pencil and there’s no sign prohibiting drawing. Check with one of the uniformed Gallery officers if in doubt.

The Art Gallery regularly schedules art-making workshops for visitors of all ages.

Where are the toilets and carers facilities?

In the South Building, there are toilets, including wheelchair-accessible toilets, on lower levels 1, 2 and 3. All-gender toilets are located on lower level 2. There are baby change tables on all these levels as part of the toilet facilities. A parents and carers room is located on lower level 1, near the cafe.

In the North Building, toilets, including wheelchair-accessible toilets, and parents and carers rooms are located on lower levels 1, 2 and 4.

Accredited Changing Places facilities are located on lower level 2 of the South Building and lower level 4 of the North Building, for visitors with high support needs and their carers. Please ask any Art Gallery staff member or volunteer for assistance to access these facilities.

Are there cloaking facilities?

There are free cloaking facilities on the ground level of the South Building, near the welcome desk, and in the welcome hub between the two buildings, near the entrance to the North Building.

During busy periods such as our opening celebrations, there will be limited cloaking facilities available, so bags and any other items should be kept to a minimum when visiting. We thank you for your understanding.

Can I bring a pram?

You are welcome to take a pram into the Art Gallery, and all our spaces are pram-accessible. Talk to our staff at the welcome hub at the North Building or at the welcome desk at South Building for family activities or recommendations. See also For kids and families

Do you have free water?

There is a bubbler or drinking fountain near the bicycle racks in front of the North Building, and another in the South Building on lower level 1, outside the toilets and near the stairs. Water is also available for members in the Members Lounge at the bar.

Ticket FAQs

Where can I book tickets?

If a ticket is required for an exhibition or event, it can be booked online via the exhibition or event page on our website. Tickets can also be booked in person at the Art Gallery, either at the welcome desk at the South Building or at the welcome hub at the North Building. We strongly recommend that you book your tickets online in advance as times and dates can sell out.

Tickets booked online will be provided by email, which can be scanned from your mobile device or printed for entry into the exhibition or event.

If you are having problems booking online, call 02 9225 1627 Monday to Sunday, 10am to 5pm.

How do I book for a school or group?

School group visits should be booked in advance online through our Learning and Participation Office. School group bookings for paid exhibitions are usually $8 per student (depending on the exhibition or program).

Personal guided tours can be booked for small groups. Contact our Venues Department on 02 9225 1703.

What happens if I can’t attend something I have booked?

Tickets for exhibitions and events cannot be exchanged, but if something unexpected happens that prevents you from attending, please call our box office on 02 9225 1627 or enquire at the welcome desk at the South Building or the welcome hub at the North Building.

For some free events, a ‘cancel’ option is included in your confirmation email. Please use this option so your ticket can be released to others.

What happens if I miss my timeslot for a timed-entry exhibition?

If you are more than 15 minutes late, please go to the welcome hub at the North Building or the welcome desk at the South Building and staff will try to place you in the next available session.

Can someone else use my ticket?

There are no names on tickets so they can be used by anyone, regardless of who bought it.

Can I enter an exhibition more than once with my ticket?

Each ticket is valid for a single entry; however, staff will accommodate re-entry on the same day, in certain circumstances.

How long can I spend in an exhibition?

You can take as long as you like to enjoy any exhibition during normal operating hours, although you must enter a timed-entry exhibition at the allocated time on your ticket.

Do members need tickets?

Members of the Art Gallery of New South Wales receive many benefits, including access to exhibitions and discounts. You can become a member at the welcome hub at the North Building, at the welcome desk or Members Lounge at the South Building, or you can join online. For more details, see Become a member.

What is a concession?

If you hold a Senior’s Card, Health Care Card, Veterans Affairs Card, Pensioner Card, NAVA Membership Card or Full Time Student Card, you are eligible for a concession ticket. Please bring your card with you to show at the exhibition entry.

Does the Art Gallery accept the companion card?

Yes. A carer or person who supports a visitor with disability or frailty is admitted free to paid exhibitions if they present their companion card at the welcome desk at the South Building or the welcome hub near the North Building. For more information about visiting, see Access.

Access information

For accessiblity information, see Physical access and facilities