We acknowledge the Gadigal of the Eora Nation, the traditional custodians of the Country on which the Art Gallery of New South Wales stands.

🛈 Read about our COVID-safe plans and what you need to know before visiting.

Physical access and facilities

Assisted entry

If you require assisted entry or to enter at the rear of the building, we recommend you contact the Gallery before arrival on 02 9225 1775

Inside the Gallery, if you require further assistance, see staff at the ticketing and information desk or any of our uniformed Gallery officers.

  • Parking

    There are four free dedicated accessible parking spaces: two on-street spaces at the front of the Art Gallery and two off-street spaces in the back of the Gallery.

    To access the off-street spaces please drive toward the loading dock. There is a buzzer which connects with security who will grant access if parking spaces are available.

    Next to the Gallery, the Domain Car Park has accessible lifts and there is a bitumen path from its nearest lift to the Gallery’s rear access entrance.

  • Entrance and exit

    Front: The main entrance, at the front of the Gallery, is via two short flights of stairs: nine steps outside and two in the vestibule inside. A permanent access ramp – on the left as you face the building – provides an alternative to the external stairs. Another ramp is positioned on the inside stairs and a Gallery staff member is available for assistance if required.

    • During the current construction works at the front of the building, a temporary access ramp – on the right as you face the building on Art Gallery Road – provides an alternative to the stairs at the main entrance.

    Rear: Another access entrance/exit is provided at the rear of the building. This is reached via the service road on the southern side of the building, leading to security gates. Press the intercom for access. From here, entrance is via a ramp into lower level 1.

    Front of the Gallery showing external access ramp
    Front of the Gallery showing external access ramp
    Internal access ramp over the stairs between the vestibule and the entrance court
    Internal access ramp over the stairs between the vestibule and the entrance court
  • Inside the building

    All public areas inside the building can be accessed by ramps and two lifts (as well as stairs and elevators).

  • Accessible Toilets

    Wheelchair-accessible toilets are located on the upper level, lower level 1 and lower level 2. All-gender toilets with wash basins and hand dryers are located on lower level 2. The amenities include change table facilities.

    Changing Places facility

    An accredited Changing Places facility is located on lower level 2 for visitors with high support needs and their carers. Please ask a staff member at the Information Desk for assistance to access the facility.

  • Assistance dogs

    We welcome guide dogs, hearing dogs and assistance dogs in the gallery.

  • Information desk

    The information desk is located on the ground floor.  Our staff welcome any questions you may have.

  • Cloakroom

    There is a free cloakroom on the ground level near the Information desk.

  • Baby changing

    There is a parents and carer’s room on lower level 1 near the café. Baby changing facilities are available in the toilets on each floor.

    All-gender toilets with wash basins and hand dryers are located on Lower level 2. The amenities include ambulant, accessible and change table facilities.

  • Seating

    Seats and benches are available throughout the gallery. Portable stools are available to borrow – just ask a member of staff.

  • Wheelchairs and mobility scooters available

    Mobility scooter

    Mobility scooters are available free at the Gallery

    We have wheelchairs and mobility scooters available for use within the Gallery without charge.

    Wheelchairs are located behind the ground floor ticketing and information desk and rear Gallery entrance.

    For mobility scooters, ask at the ticketing and information desk  or book in advance - Tel 02 9225 1744 or 02 9225 1700 or email front.of.house@ag.nsw.gov.au (Monday-Friday, 9am-5pm). You’ll be asked for some form of ID.

  • Aids for people with low vision

    Magnifying lenses

    Magnifying lenses are available to assist people with low vision

    We have handheld magnifying lenses available for use within the Gallery without charge from the ticketing and information desk and exhibition entrance desks. You’ll be asked for some form of ID.

    Large-print booklets are available within the exhibition spaces for ticketed exhibitions and some other displays.

  • Assisted listening systems

    An audio-induction loop is available in the Domain Theatre and Centenary Auditorium.

  • Carers with companion cards

    General entry to the Gallery is free to all visitors. However, where entry fees are charged for major temporary exhibitions, a carer or person who supports a visitor with disability or frailty is admitted free on presentation of a companion card.