Physical access and facilities
There are four free dedicated disabled parking spaces: two on-street spaces at the front of the Gallery and two off-street spaces at the rear.
Please note you are not able to book any accessible parking spaces in advance.
Next to the Gallery, the Domain Car Park has accessible lifts and there is a bitumen path from its nearest lift to the Gallery’s rear access entrance.
See also Getting here
Entrance and exit
Front: The main entrance, at the front of the Gallery, is via two short flights of stairs: nine steps outside and two in the vestibule inside. A permanent access ramp – on the left as you face the building – provides an alternative to the external stairs. Another ramp is positioned on the inside stairs and a Gallery staff member is available for assistance if required. See ground level floorplan.
Rear: Another access entrance/exit is provided at the rear of the building. This is reached via the service road on the southern side of the building, leading to security gates. Press the intercom for access. From here, entrance is via a ramp into lower level 1. See accessible rear entrance map (right) and lower level 1 floorplan.
Contact us for assistance
If you require assisted entry or to enter at the rear, we recommend you contact the Gallery before arrival: tel 02 9225 1775
Inside the Gallery, if you require further assistance, see staff at the ticketing and information desk or any of our uniformed Gallery officers.
Inside the building
Except for the research library and archive, all public areas inside the building can be accessed by ramps and two lifts (as well as stairs and elevators).
See the floorplan for accessible directions to specific locations from the rear entrance. (Accessible directions from the front entrance will be added.)
Access to the library and archive for those who cannot use the stairs can be arranged with prior notice (preferably one working day): tel 02 9225 1738.
Wheelchair-accessible toilets are located on the upper level, lower level 1 and lower level 3.
Wheelchairs and mobility scooters available
We have wheelchairs and mobility scooters available for use within the Gallery without charge.
Wheelchairs are located behind the ground floor ticketing and information desk and rear Gallery entrance.
Aids for people with low vision
We have handheld magnifying lenses available for use within the Gallery without charge from the ticketing and information desk and exhibition entrance desks. You’ll be asked for some form of ID.
Large-print booklets are available within the exhibition spaces for ticketed exhibitions and some other displays.
For the exhibition Rembrandt and the Dutch golden age: masterpieces from the Rijksmuseum, a free audio guide is available at the exhibition entrance, which also includes audio description and a special tour for kids.
Assisted listening systems
A portable FM-transmitter system is available for all guided tours on request at the ticketing and information desk.
Carers with Companion Cards
General entry to the Gallery is free to all visitors. However, where entry fees are charged for major temporary exhibitions, a carer or person who supports a visitor with a disability or frailty is admitted free on presentation of a Companion Card.