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Update from the Gallery regarding COVID-19

The Art Gallery of New South Wales is open. We are observing strict physical distancing and hygiene measures to protect the health of visitors and staff and minimise the spread of COVID-19 (coronavirus). Read the latest visit information

Physical access and facilities

For more information, including temporary changes to access, see also Getting here


There are four free dedicated accessible parking spaces: two on-street spaces at the front of the Gallery and two off-street spaces at the rear.

Please note you are not able to book any accessible parking spaces in advance.

Next to the Gallery, the Domain Car Park has accessible lifts and there is a bitumen path from its nearest lift to the Gallery’s rear access entrance.

The Gallery’s accessible rear entrance is shown on this map, along with surrounding streets and landmarks

Entrance and exit

Front: The main entrance, at the front of the Gallery, is via two short flights of stairs: nine steps outside and two in the vestibule inside. A permanent access ramp – on the left as you face the building – provides an alternative to the external stairs. Another ramp is positioned on the inside stairs and a Gallery staff member is available for assistance if required. See ground level floorplan.

Rear: Another access entrance/exit is provided at the rear of the building. This is reached via the service road on the southern side of the building, leading to security gates. Press the intercom for access. From here, entrance is via a ramp into lower level 1. See accessible rear entrance map (right) and lower level 1 floorplan.

From top: Front of the Gallery showing external access ramp; internal access ramp over the stairs between the vestibule and the entrance court

Contact us for assistance

If you require assisted entry or to enter at the rear, we recommend you contact the Gallery before arrival: tel 02 9225 1775

Inside the Gallery, if you require further assistance, see staff at the ticketing and information desk or any of our uniformed Gallery officers.

Inside the building

Except for the research library and archive, all public areas inside the building can be accessed by ramps and two lifts (as well as stairs and elevators).

See the floorplan for accessible directions to specific locations from the rear entrance. (Accessible directions from the front entrance will be added.)

Access to the library and archive for those who cannot use the stairs can be arranged with prior notice (preferably one working day): tel 02 9225 1738.

The Domain Theatre and Centenary Auditorium have seating spaces designed for wheelchairs.

Wheelchair-accessible toilets are located on the upper level, lower level 1 and lower level 3.

Person on a mobility scooter in the Gallery

Mobility scooters are available free at the Gallery

Wheelchairs and mobility scooters available

We have wheelchairs and mobility scooters available for use within the Gallery without charge.

Wheelchairs are located behind the ground floor ticketing and information desk and rear Gallery entrance.

For mobility scooters, ask at the ticketing and information desk or book in advance: tel 02 9225 1744 or 02 9225 1740 or email (Monday-Friday, 9am-5pm). You’ll be asked for some form of ID.

Universal access

Visitor using a magnifying lens to look at an artwork

Magnifying lenses are available to assist people with low vision

Aids for people with low vision

We have handheld magnifying lenses available for use within the Gallery without charge from the ticketing and information desk and exhibition entrance desks. You’ll be asked for some form of ID.

Large-print booklets are available within the exhibition spaces for ticketed exhibitions and some other displays.

Vision impairment assistance

Assisted listening systems

An audio-induction loop is available in the Domain Theatre and Centenary Auditorium.

A portable FM-transmitter system is available for all guided tours on request at the ticketing and information desk.

Assisted listening systems

Carers with companion cards

General entry to the Gallery is free to all visitors. However, where entry fees are charged for major temporary exhibitions, a carer or person who supports a visitor with disability or frailty is admitted free on presentation of a companion card.

Companion Card

Are you planning to visit?

Check the latest visit information, which tells you everything you need to know, including health and safety measures and what’s open.
Read the latest visit information