1. What is open on Wednesday nights?
2. Who can buy concession and family tickets?
3. Are there charges for exhibitions and events?
4. How do I get to the Gallery?
5. What facilities are provided for people with babies?
6. Can I use a pram, stroller or wheelchair in the Gallery?
7. What age groups are Gallery Kids performances suitable for?
8. Where are the wheelchair-accessible entrance and toilets?
9. Can I take photographs or video or film?
10. Can I sketch or paint inside the Gallery?
11. Can I touch?
12. What about eating and drinking?
13. What about mobile phones?
14. Is there seating in the Gallery?
15. Where can I get help at the Gallery?
16. Is cloaking provided?

What is open on Wednesday nights?

On Wednesday nights throughout the year, the whole Gallery remains open until 9pm for Art After Hours, except for the library which closes at 7.30pm.

Who can buy concession and family tickets?

The following people are eligible for concession entry to exhibitions and events at the Gallery that have charges but appropriate ID must be presented on entry or at time of purchase:

• Children aged 5 to 15
• Full-time students aged over 15 (including high school, TAFE, university and international students, with a valid student card)
• Holders of seniors cards issued by any Australian state or territory government
• Pension cardholders (including disability support, aged)
• Centrelink cardholders
• Veterans Affairs cardholders
• Members of the Art Gallery Society of NSW, the National Gallery of Australia, any other state gallery or any NSW regional gallery
• Members of AAGO (Association of Australian Gallery Guiding Organisations), Museums Australia, National Art Collection Fund (UK) or NAVA (National Association for the Visual Arts)

A carer or person who supports a visitor with a disability or frailty is admitted free on presentation of a companion card. The visitor you are assisting will need to buy a concession entry.

Children under 5 do not need a ticket for exhibitions.

Family tickets are for two adults and up to three children. Children must be of school age and may be asked to present a valid student card at exhibition entrance. Although college and university students are eligible for concession entry if they have valid current student ID, they are not eligible for the child concession component of a family ticket.

All prices including concession rates are listed on the relevant web pages and the secure ticketing website to which they are linked.

Are there charges for exhibitions and events?

Most exhibitions and events are free.

If a fee is charged for an exhibition or event, it is listed on its page of this website – see What’s on.

In most cases, tickets can be purchased online via a link from those pages.

There is no charge for entering the Gallery or visiting its permanent galleries.

How do I get to the Gallery?

See Getting here for information about public transport and parking, as well as directions and a map.

What facilities are provided for people with babies?

A parents room with baby changing and feeding facilities is provided on lower level 1, near the cafe and lifts. There are also baby change tables in the male and female toilets on lower level 1, near the Centenary Auditorium.

Can I use a pram, stroller or wheelchair in the Gallery?

Prams and strollers are permitted inside the Gallery. However, please consider the impact they may have on other visitors in popular exhibitions.

Wheelchairs can be brought to the Gallery, and there are also a limited number of wheelchairs available for use without charge. See Visiting with special needs.

What age groups are Gallery Kids performances suitable for?

We design our Gallery Kids program to be engaging for a range of age groups and some things are more suited to little ones than others, so the storytelling performers are probably the best option as a starting point.

The way we set up our shows also allows you to dip in and out of them, depending on how your child is going, and all of our performers are very used to the transient nature of the audience.

Even if you don’t come along to a Gallery Kids show, the Gallery is a very stimulating space for little ones, with lots of colour and things to see that will spark their imagination, and the scale of the building itself can be exciting for a toddler.

Where are the wheelchair-accessible entrance and toilets?

The wheelchair-accessible entrance is at the rear of the Gallery. Wheelchair-accessible toilets are on the upper level, lower level 1 and lower level 3, near the lifts. See Visiting with special needs.

Can I take photographs or video or film?

Photography is NOT permitted in temporary exhibitions or of Aboriginal art and photographic artworks.

You can take photos, for the purpose of private study, in the permanent galleries but NO flash, tripods or monopods. Check with one of the uniformed Gallery Officers if in doubt.

Filming or videorecording is not permitted anywhere in the Gallery.

Photography outside the Gallery is permitted, providing it doesn’t obstruct visitors.

Photographic material for publication or commercial purposes may be provided following a written request. For more information and contact details, see Image reproduction.

Can I sketch or paint inside the Gallery?

Sketching or painting inside the Gallery is generally not permitted, except with prior permission with certain conditions or if part of an education program, event or course run by the Gallery. Contact our Public Programs Department for more information.

Can I touch?

However tempting it might be, touching artworks is not permitted, except for our access program for the visually impaired known as In Touch at the Gallery.

What about eating and drinking?

Inside the Gallery, eating and drinking is only allowed in the cafe and restaurant area, and food must be purchased there. This includes bottled water, which can’t be drunk within the Gallery. A drinking fountain with cold, filtered water is provided on lower level 2 near the toilets.

Along with a selection of light meals, both hot and cold, coffee and sweets, the cafe offers a kids pack: a sandwich with cheese, ham, vegemite or honey, chocolate, a piece of fruit and a fruit juice popper. The restaurant offers finer dining. For more details, see cafe and restaurant.

The Gallery is situated in parklands opposite the Domain and near the Royal Botanic Gardens and Mrs Macquaries Chair – perfect places for picnics. See Getting here. Food and drink can also be bought from the Pavilion Kiosk, opposite the Gallery, which has outside seating (tables and chairs).

What about mobile phones?

We encourage visitors to engage with the Gallery and the art using mobile devices, but please switch your phone to silent and do not talk on your phone in paying exhibitions or during events.

Is there seating in the Gallery?

Seating is provided in the entrance court on the ground level and in the cafe area as well as various galleries and exhibition spaces. Gallery members have access to the members lounge. A limited number of portable stools are available from the information desk.

Where can I get help at the Gallery?

The information desk inside the Gallery, rather than cloaking at the entrance, is where to go with any questions. If they can’t help you, they’ll direct you to the people who can. You can also ask any of the uniformed Gallery Officers you see throughout the building.

Is cloaking provided?

Limited staffed cloaking facilities are provided inside the Gallery’s entrance, and visitors are encouraged to use them to help us protect the art. Large bags and other items, umbrellas and wet raincoats cannot be brought further into the Gallery.

The space available for cloaking is even more limited during popular exhibitions when there are high numbers of visitors. Therefore, we cannot guarantee you will be always able to cloak large items such as suitcases.

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